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Privacy Policy

Effective Date: September 21, 2021

1. Introduction

CloudYali operates https://www.cloudyali.io and https://console.cloudyali.io. Our Privacy Policy governs your visit to these sites and explains how we collect, safeguard and disclose information that results from your use of our Service.

2. Definitions

  • Service refers to the websites operated by CloudYali.
  • Personal Data means data about a living individual who can be identified from that data.
  • Usage Data is data collected automatically from the use of the Service.
  • Cookies are small files stored on your device.
  • Data Controller means the person who determines the purposes for which personal data is processed.
  • Data Processors means any person who processes data on behalf of the Data Controller.
  • Data Subject (User) is any living individual who is using our Service.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you, including:

  • Email address
  • First name and last name
  • Cookies and Usage Data

Usage Data

We may also collect information on how the Service is accessed and used, including:

  • Your computer's Internet Protocol address (IP address)
  • Browser type and version
  • Pages of our Service that you visit
  • Time and date of your visit
  • Time spent on those pages
  • Device identifiers and diagnostic data

Tracking Cookies

We use cookies and similar tracking technologies to track activity on our Service:

  • Session Cookies: Used to operate our Service
  • Preference Cookies: Used to remember your preferences and settings
  • Security Cookies: Used for security purposes

5. Use of Data

CloudYali uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer support
  • To gather analysis or valuable information to improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To fulfill any other purpose for which you provide it

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

7. Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

8. Disclosure of Data

We may disclose personal information that we collect in the following situations:

  • Business Transaction: If we are involved in a merger, acquisition or asset sale
  • Law Enforcement: If required to do so by law or in response to valid requests by public authorities
  • Other Cases: With your consent for other purposes

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under GDPR

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights:

  • The right to access, update or delete your personal information
  • The right of rectification
  • The right to object to processing
  • The right of restriction
  • The right to data portability
  • The right to withdraw consent

11. CalOPPA Compliance

In accordance with CalOPPA, we agree to the following:

  • Users can visit our site anonymously
  • Our Privacy Policy link includes the word 'Privacy' and can easily be found on the homepage
  • Users will be notified of any privacy policy changes
  • Users are able to change their personal information by emailing us

Do Not Track Policy: We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.

12. Your Rights Under CCPA

If you are a California resident, you are entitled to the following rights:

  • The right to request disclosure of categories and specific pieces of personal data collected
  • The right to request deletion of personal data
  • The right to opt-out of the sale of personal information

We do not sell or rent your personal information to any third parties for any purpose.

13. Service Providers

We may employ third-party companies and individuals to facilitate our Service, provide the Service on our behalf, perform Service-related services, or assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service:

  • Google Analytics: A web analytics service that tracks and reports website traffic. For more information, visit: Google Privacy Policy
  • Segment.io: A web traffic analysis tool. For more information, visit: Segment Privacy Policy

15. CI/CD Tools

We may use third-party Service Providers for development and deployment:

16. Payments

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. All payment processors adhere to PCI-DSS standards.

17. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

18. Children's Privacy

Our Services are not intended for use by children under the age of 18. We do not knowingly collect personally identifiable information from children under 18. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

19. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes.

20. Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@cloudyali.io